Trade Name: Drèpa
Legal Entity: Sole Proprietorship
GSTIN: 06FHIPS7622L1ZP
MID (PayU): 13593888
Gurugram, Haryana — 122001
India
For the fastest resolution, please reach out on WhatsApp at +91 99854 20011. Include your name, society, and query. Our team will respond within 24 hours.
Drèpa is a premium linen subscription service operating in Gurugram, Haryana. We deliver hotel-grade bath towels and bathrobes directly to residents of premium residential societies — freshly laundered, pressed, and packaged — on a recurring subscription basis.
Our mission is simple: to give every home the experience of waking up to fresh, five-star linen every single day, without the effort of laundry.
| Plan | Billing | Price (INR) | Swap Frequency |
|---|---|---|---|
| Weekly | Every 7 days | ₹799 | Every 3–4 days |
| Fortnightly | Every 14 days | ₹1,499 | Every 3–4 days |
| Monthly | Every 30 days | ₹2,799 | Every 3–4 days |
All prices are inclusive of GST. No hidden charges. No payment required at the time of reservation — billing begins only after your society is confirmed and your first delivery is scheduled.
Currently serving select premium residential societies in Gurugram, Haryana. Coverage is being expanded. Contact us to confirm availability at your society.
Drèpa provides a subscription-based linen service delivering freshly laundered bath towels and bathrobes to subscribers in eligible Gurugram residential societies. The service operates on a recurring billing cycle as selected by the subscriber.
Reservations made on drepa.in are not binding until confirmed by Drèpa. Upon confirmation, the subscriber agrees to the selected plan's billing cycle. Subscriptions auto-renew unless cancelled at least 48 hours before the next billing date.
Payments are processed securely via PayU Payment Gateway (MID: 13593888). All prices are in Indian Rupees (INR) and inclusive of applicable GST.
All content on drepa.in — including branding, copy, design, and imagery — is the intellectual property of Drèpa. Unauthorised reproduction is prohibited.
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Gurugram, Haryana.
Email: contact@drepa.in · WhatsApp: +91 99854 20011
Drèpa is a linen subscription service. The "product" delivered is a fresh linen set (towels + robes) on a recurring basis. All linen remains Drèpa's property and is collected after use.
If you are not satisfied with the quality of your first delivery, contact us within 48 hours of receipt for a full refund of your first billing cycle. No questions asked.
| Scenario | Refund Amount | Processing Time |
|---|---|---|
| Dissatisfied with first delivery (within 48 hrs) | 100% of first cycle | 5–7 business days |
| Service not available at society | 100% of amount paid | 3–5 business days |
| Cancellation mid-cycle | Prorated unused days | 7–10 business days |
| Damaged/missing linen (Drèpa's fault) | Full cycle refund | 5–7 business days |
Email contact@drepa.in or WhatsApp +91 99854 20011 with your name, society, and reason. Refunds are credited to the original payment method within the timelines above.
Drèpa operates a doorstep delivery and collection model. There are no physical items "shipped" via courier to be retained permanently — all linen is the property of Drèpa and returned after each use cycle.
| Detail | Policy |
|---|---|
| Delivery frequency | Every 3–4 days (all plans) |
| Delivery window | Morning: 7am – 11am |
| Delivery charge | Included in subscription price |
| Collection | Used linen collected at time of next delivery |
| Service area | Select Gurugram premium societies |
| Delivery confirmation | WhatsApp notification sent before each delivery |
If a delivery is missed due to subscriber unavailability, we will attempt redelivery the following morning. Three consecutive missed deliveries without notice may result in subscription suspension. No charges apply for one missed delivery per cycle.
You may cancel your Drèpa subscription at any time. To avoid being charged for the next cycle, cancellation must be requested at least 48 hours before your next billing date.
| Cancellation Timing | Effect |
|---|---|
| 48+ hours before next billing date | No charge for next cycle · Service ends at current cycle |
| Less than 48 hours before billing | Next cycle charged · Service ends after that cycle |
| Mid-cycle cancellation | Prorated refund for unused days |
WhatsApp +91 99854 20011 or email contact@drepa.in. Please include your name, society, and the word "Cancel". You will receive a confirmation within 24 hours.
Upon cancellation, Drèpa will schedule a final collection of all linen within 2 business days. Please ensure the linen is clean and accessible. Linen not returned within 7 days of cancellation may attract a replacement charge.